FAQs
Invoicing
What payment methods can I use?
For institutional orders, we can send invoices to an appropriate accounts payable contact.
For any out-of-pocket costs for the patient we can accept either bank transfer or Credit Card (Mastercard/Visa).
Can I set up an institutional/client billing account?
Yes. You can enter into a laboratory service agreement that defines the terms and conditions of our institutional/client billing policies. To set up this agreement, please reach out to your local Genetic Services Consultant or our Client Services team at support.us@blueprintgenetics.com.
What is the global billing policy of Blueprint Genetics?
Blueprint Genetics provides clinical genetic diagnostics throughout the globe accessible for a wide range of healthcare systems and billing policies.
- In principle, Blueprint Genetics invoices the payer or customer when the analysis is complete. Exceptions with this policy may occur.
- Blueprint Genetics offers diagnostic services only when ordered by a healthcare professional.
- Blueprint Genetics may have different pricing and service models in different territories.